Privacy Policy

Privacy Policy

Effective Date: 01-01-2026
Website: safestephome.org
Company: SafeStep Home Solutions LLC

Introduction

SafeStep Home Solutions LLC (“SafeStep,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, requesting services, or communicating with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

By using safestephome.org, you agree to the terms of this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Home address
  • Service details or project information
  • Payment or billing information (if applicable)

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Time and date of visits
  • Referral sources

This information helps us improve website performance and user experience.

How We Use Your Information

We use collected information to:

  • Provide and schedule services
  • Respond to inquiries and customer support requests
  • Process payments and invoices
  • Send appointment reminders or service updates
  • Improve our website, services, and customer experience
  • Comply with legal obligations

We do not sell your personal information.

Sharing of Information

We may share your information only when necessary, including:

  • With trusted service providers (payment processors, scheduling software, marketing platforms)
  • To comply with legal requirements or law enforcement
  • To protect our rights, safety, or property

All third parties are expected to keep your information secure and confidential.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Analyze website traffic
  • Support marketing and advertising efforts

You can disable cookies through your browser settings, though some site features may not function properly.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your data, no system can be guaranteed 100% secure.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Request access to your personal data
  • Request corrections
  • Request deletion of your data
  • Opt out of marketing communications

To exercise these rights, contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Children’s Privacy

Our services and website are not directed toward children under 13. We do not knowingly collect information from children.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact:

SafeStep Home Solutions LLC
Website: safestephome.org
Email: info@safestephome.org
Phone: 563.580.9587

Request a Safety Consultation

If you are planning ahead or responding to a current mobility concern, we are here to help. Reach out to discuss your needs and learn how a safer home can support long-term independence.